#1509 - Student Engagement Platform

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Phase 1 of the Student Engagement Platform has been completed.

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What is High Risk Confidential Information?

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All of us are knowledge workers, with access to the College’s varied data and information. Part of our ongoing responsi-bility is data stewardship, which involves the inter-dependent concerns of Confidentiality, Integrity and Access. Confi-dentiality procedures and practices are designed to prevent sensitive information from reaching the wrong people, while making sure that the right people can get it. The College’s Information Security Policy ( https://www2.naz.edu/its/security-privacy-policies/policies/ ) classifies data into one of three levels based on its sensitivity: High Risk Confidential Information (HRCI), Confidential Information and Enterprise Data. HRCI data is highly sensitive and requires strong privacy and security safeguards due to federal and state laws and Col-lege regulations. It should not be collected or used unless absolutely required for your business function. HRCI data is intended for individual, legitimate use to support specific business processes. The ri...
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Using Savedlists in a Colleague Screen

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Do you ever have a savedlist of students that you want to process or view through a Colleague screen? For example, what if you had a savedlist of students and you wanted to check their zip code information, on NAE. In-stead of typing them one by one, you can activate the savedlist and process them that way. Here’s how: Let’s say your savedlist is called “ALL.MISSING” and it has 10 records in it. Open up the NAE screen as usual. Now you’re prompted for “Person Lookup”. Type “@SELECT” You’ve been taken to the PSC (Primary Selection Criteria) screen. Next to the prompt “Saved List Name”, enter “ALL.MISSING” (or whatever your savedlist is called) and update out of PSC.*** Next, you’ll get a confirmation message, in this case “10 records selected” Hit OK and update. You’re back at the NAE screen with the prompt “Person Lookup”. Type “@@” NAE will open the first student from your savedlist. When you are done with this student, update (or cancel) and then type “@@” to get the next...
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Fix it, fix it, fix it – Important information when reporting a problem

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Something not working quite right with your software system? The best way to notify the ITS Applications Team is by submitting a ticket via our online ticketing system. Detailed directions can be found at https://www2.naz.edu/its/report-problem or submit a ticket directly at http://usl (Note: http://usl only works on campus or when connected to VPN off campus) Problems with Colleague, Powerfaids, OnBase, Informer, Starfish, ReportExec and other apps should be directed to the “Apps Team” queue. Problems accessing S: drive folders, printers, VPN, filezilla, etc, should be directed to the TMSD team. Emails or phone calls to an individual App Team member can sit for some time if the person is out of the office or busy all day in meetings. However, the ticket queue is monitored all day. Incoming tickets are routed appropriate-ly, based on subject area, priority and available resources. Someone will see your ticket right away. All of the tickets will initially be re-assigned to you...
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